Business Development at Capgemini
Nicole Cienskowski has an MSc in industrial and network economics with a focus on healthcare management. She wrote her thesis for the Charité Universitätsmedizin Berlin on the subject of mobile patient visits. Since 2014, she has been working as a consultant for Capgemini. Nicole mainly advises health insurance companies on digital strategies and products. She is a member of the Bertelsmann Stiftung 30-person expert network, which addresses the digitalisation of healthcare in Germany. As a digital native, Nicole is passionate about disruptive business models.
Publications
Part 1
In the previous sections we have discussed the fact that customers, employees and partners have adopted digital services. More and more people are not only able to handle digital services, but they also expect digital tools to be available and anticipate their ease of use and responsiveness – these technologies are core to their day-to-day life. The rapid adoption of new and existing digital tools will continue to increase, given the fast pace of technology and the awareness that technology-savvy generations have already grown up with. According to the general definition, the so-called ‘Generation Y’ was born between 1980 and 1995, meaning that today they are already aged between 21 and 36.
