Andreas Keller is Enterprise Architect in the CIO Department at DB Systel GmbH. He graduated in computer science in 2007 and completed an MBA in 2011. Andreas started his professional career in 2004 at EDS (Electronic Data Systems), which was acquired by HP in 2009. During this time, Andreas experienced from the inside many international companies in the automotive, aviation, communication and steel sectors due to his consultancy work. He participated in various projects in versatile roles (e.g. developer, lead architect) before he went to DB Systel GmbH in 2014.
Publications
Part 2
Service orientation is about serving customers better by breaking down their needs into a hierarchy of services and reflecting this in the organisation and information technology (IT) systems of the enterprise. In the wave of digitalisation, many companies are shifting their attention towards services; they are increasingly utilising services, amending their products to become a hybrid offering, or even transforming their products into services. For example, Deutsche Bahn successfully offers the Call-a-Bike or Flinkster sharing schemes – services that extend Deutsche Bahn’s portfolio as a mobility provider.
